Vectoon.com Refund and Return Policy
Return Policy:
Vectoon.com specializes in the sale of digital products, and therefore, we do not accept returns for the products purchased on our platform. Digital products are intangible and provided in a downloadable format, making it challenging to facilitate traditional returns. As a result, all sales are considered final.
Refund Policy:
Refunds will not be provided for any digital products purchased through Vectoon.com. Once a digital product is downloaded or accessed, it is deemed consumed, and the sale is considered final. We encourage customers to carefully review their orders before completing the purchase.
Exchange Policy:
Vectoon.com recognizes the importance of customer satisfaction and provides the option for one revision after the delivery of a digital product. The buyer is entitled to request one revision to the content of the delivered digital product within 7 days of receiving it.
Revision Process:
- The buyer must submit a revision request within 7 days of receiving the product.
- Revision requests should be sent to info@vectoon.com, including the original order number and specific details of the desired changes.
- Vectoon.com will review the revision request and provide feedback to the buyer in a timely manner.
We appreciate your understanding of our policies, and we are committed to delivering high-quality digital products and services to enhance your experience.
If you have any questions or concerns, please contact us at info@vectoon.com
This policy is effective as of 27.01.2024 and is subject to change at the discretion of Vectoon.com. Any updates will be communicated on our website